Terms And Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE SERVICES OF THIS WEBSITE AND/OR PARTICIPATING IN THE PROGRAM. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU, AN ORGANIZATION THAT IS A PALO ALTO NETWORKS REGISTERED CHANNEL PARTNER (HEREINAFTER CALLED THE "PARTICIPANT") AND PALO ALTO NETWORKS (HEREINAFTER CALLED "PALO ALTO NETWORKS ") ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH THE PARTICIPANT IS ELIGIBLE TO PARTICIPATE IN THE PALO ALTO NETWORKS TURBO REWARDS PROGRAM (HEREINAFTER CALLED THE "PROGRAM"). PARTICIPATION IN THE PROGRAM IN ANY MANNER, INCLUDING USE OF THIS WEBSITE IMPLIES THAT YOU ACCEPT THESE TERMS AND CONDITIONS (HEREINAFTER CALLED THE “TERMS AND CONDITIONS”).

It is your responsibility to read and understand the information provided on these pages before participating in the Program. These pages are frequently updated. Further, it is your responsibility to check these pages regularly to determine whether the provisions have been modified. If you do not agree to any such modification, you must immediately cease participation in this Program by contacting the Program Centre listed on the following website: https://turborewards.paloaltonetworks.com (“Program Website”). By continuing to participate in the Program after such modification, you are hereby deemed to have agreed to such modification.

1. The Program Description

   1. The Program offered by PALO ALTO NETWORKS is one where points are earned by the Participants of the Program (hereinafter called "Points") for the sale and/or purchase of PALO ALTO NETWORKS solutions that will then be redeemable for gifts and rewards (hereinafter called "Rewards").
   2. The Program will be available for the period specified in the Program Website. Palo Alto Networks reserves the right to revise, modify, extend or suspend any and / or all aspects of the Program without prior notice.
   3. The Program will run in Asia Pacific and Japan - ANZ (consisting of Australia and New Zealand), ASEAN (consisting of Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, Laos and Cambodia, Myanmar), Japan, Korea, and India & SAARC (consisting of India, Bhutan, Bangladesh, Nepal, Sri Lanka and Maldives), GC (Taiwan, Hong Kong) (“Participating Countries”), and PALO ALTO NETWORKS has the absolute discretion to add or remove any of the countries at any time.
   4. The Participant can log in on the Program Website using a unique User ID and Password.
      a) By participating in the Program, each entrant agrees to release, indemnify, defend and hold Sponsor and its parent, affiliates, subsidiaries, directors, officers, employees, sponsors and agents, including advertising and Program agencies, and assigns, and any other organizations related to the Program (the “Released Parties”), harmless from any and all claims, injuries, damages, expenses or losses to person or property and/or liabilities of any nature that in any way arise from participation in the Program or acceptance or use of the prize or parts thereof, including, without limitation, (i) any condition caused by events beyond Sponsor’s control that may cause the Program to be disrupted; (ii) any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of the prize, or acceptance, possession, or use of the prize, or from participation in the Program; and (iii) any printing or typographical errors in any materials associated with the Program.
   5. The Program Website will allow the Participant to make redemptions, update their particulars, check their point balance, and view the latest Redemption Catalogue and programs.
   6. PALO ALTO NETWORKS reserves the right to disqualify any Participant and expire all associated points if PALO ALTO NETWORKS determines that Participant’s participation in the Program, receipt of a reward, or the Program itself violates any relevant laws and/or the Terms and Conditions, or if the Participant is ruled to be ineligible.
   7. Likewise, PALO ALTO NETWORKS reserves the right to disqualify and expire all associated Points of any Participant that (a) PALO ALTO NETWORKS suspects of fraud or other unlawful conduct in claiming Points or (b) PALO ALTO NETWORKS believes has purchased products in violation of PALO ALTO NETWORKS’ Distribution Channel Policies or PALO ALTO NETWORKS’ Direct Channel Policies (whichever is relevant). At a minimum, the Participant’s account will be frozen during the review period and no transaction/activity will be allowed.
   8. IN NO EVENT WILL THE RELEASED PARTIES BE LIABLE TO ENTRANT FOR ANY DIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS OR PROFITS) ARISING OUT OF OR IN CONNECTION WITH ENTRANT’S PARTICIPATION IN THE PROMOTION, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

2. Program Eligibility

   1. This Program is open to all Partners who are currently enrolled as Registered Partners level. Partner must have a current and valid resale agreement in place with PALO ALTO NETWORKS that covers the Territory (such as a PALO ALTO NETWORKS Indirect Channel Partner Agreement (ICPA), Systems Integrator Agreement (SIA), or other similar agreement) that authorizes the resale of PALO ALTO NETWORKS Products and Services only to End Users (the “Resale Agreement”), be at least a Registered Partner, and be in good standing with the PALO ALTO NETWORKS Channels Partner Program. This Program is subject to and governed by the terms and conditions of Partner’s Resale Agreement in addition to the terms and conditions of this Program.
   2. The Participant must approve their employees’ participation in the Program. In this regard, the Participant shall nominate employees whom the Participant approve to participate in the Program. Only employees nominated by the Participant will be eligible to join the Program and earn reward points.
   3. Invitation emails will be sent to eligible PALO ALTO NETWORKS Channel Partners to join the Program. From time to time, PALO ALTO NETWORKS may pre-approve prospective Participants to join the Program. There is no joining fee to join the Program. The invitation is granted at the sole discretion of PALO ALTO NETWORKS whose decision on this shall be final and binding.
   4. Employees of Sponsor and its parent company, affiliates, subsidiaries, advertising, program, fulfillment or other coordinating agencies, individuals providing services to Sponsor through an outsourcer or temporary employment agency during the program, and their respective immediate family members and persons living in their same household, are not eligible to participate in the Program. Participation in the Program constitutes entrant’s full and unconditional agreement to and acceptance of these Official Rules (“Official Rules”). VOID WHERE PROHIBITED. Each Participant must ensure that their participation in the Program is lawful and is in accordance with the applicable laws in the country where they are incorporated.
   5. Each Participant is responsible to ensure their eligibility to participate in and/or receive Reward(s) in this Program and similar programs and programs, in compliance with all applicable rules, regulations and policies. If any Participant Representative (as defined in Section 5 below, Limited Redemption Accounts) utilizes a Limited Redemption Account in violation of the Participant’s policies, that Participant Representative may be disqualified from this Program and/or from receiving Rewards. PALO ALTO NETWORKS disclaims any and all liability or responsibility for disputes arising between a Participant Representative and the Participant in relation to this matter.
   6. The Participant acknowledges that PALO ALTO NETWORKS may, at its sole discretion, restrict, suspend, withdraw or otherwise alter aspects of or the whole of the Program, with or without notice at any time to the Participant.
   7. PALO ALTO NETWORKS reserves the right to audit any Participant's account, Reward Points and Reward redemption claims at any time for compliance with the Program and/or PALO ALTO NETWORKS Terms and Conditions without prior notice being given. If in PALO ALTO NETWORKS’ sole opinion, the Participant abuses any of the Program privileges, fails to comply with any of the Terms and Conditions or makes any misrepresentation to PALO ALTO NETWORKS, PALO ALTO NETWORKS reserves the right to terminate the Participant's participation in the Program and/or revoke all the Points that have been earned by the Participant. PALO ALTO NETWORKS’ determination on the matters shall be final and binding.
   8. Participant must provide sufficient particulars, including organization or company address, email, fax and phone numbers (hereinafter called the "Contact Particulars") to ensure that all Program communications are being sent to the proper address. The Participant must notify the Program Service Centre through the Program Website immediately of any change to the Contact Particulars. If the Participant fails to do so then PALO ALTO NETWORKS or any of its vendors will not be held responsible for any loss that results from the above.
   9. PALO ALTO NETWORKS may at its sole discretion, restrict, suspend or withdraw participation to the Program.

3. Earning Rewards Points

   1. Only sales of PALO ALTO NETWORKS Authorized Products in the Program are eligible to be rewarded. PALO ALTO NETWORKS reserves the right to modify, restructure or suspend the list of Authorized Products, as well as any other term of a purchase incentive initiative implemented under the Program, at any time without prior notice to the Participants and/or Distributors.
   2. Sales are not retroactive. Sales after registration date are taken into account for the quarterly cash credit, as long as, the Participant completes the registration and accepts the terms and conditions on the Platform.
   3. Note: Only Authorized Products sold through PALO ALTO NETWORKS Distributors are valid for incentives.
   4. The products offered within the Program are based on the purchases made of Authorized Products. Only the SKUs and/or participating serial numbers will be eligible to obtain the Reward.
   5. PALO ALTO NETWORKS reserves the right to change the basis on which Points are awarded (including number of Points rewarded) at any time, without notice, at PALO ALTO NETWORKS’ sole discretion, and without any liability or compensation to the Participant.
   6. Points have no cash value, and are not exchangeable for cash. Points cannot be sold, purchased, assigned, or transferred, except as specifically provided in the terms herein or as may be allowed on the Program Website.
   7. The Participant shall have Points allocated only to the Participant Account and the administrator, appointed by the Participant to manage their account (the “Administrator”), will subsequently assign points to Limited Redemption Accounts utilizing the Program online system.
   8. Public sector agencies, government, organizations and/or other public institution opportunities and activities are not eligible for this Program. Employees of Sponsor and its parent company, affiliates, subsidiaries, advertising, program, fulfillment or other coordinating agencies, individuals providing services to Sponsor through an outsourcer or temporary employment agency during the program, and their respective immediate family members and persons living in their same household, are not eligible to participate in the Program. Participation in the Program constitutes entrant’s full and unconditional agreement to and acceptance of these Official Rules (“Official Rules”). VOID WHERE PROHIBITED.
   9. By participating in this Program, Participant(s) acknowledge and agree to assume liability for any tax or statutory requirements arising out of participation in this Program, including the receipt of any prizes.
   10. The Participant will create a password and the Participant shall safeguard the password and shall adhere to any procedural, security and other requirements relating to its use.
   11. It is the sole responsibility of the Participant to ensure the security of its User ID and Password. PALO ALTO NETWORKS is entitled to act on instructions received under a Participant's User ID / Password. The Participant agrees to be liable for all transactions made pursuant to the use of the Participant's User ID / Password with or without the Participant's knowledge or consent. The Participant agrees that PALO ALTO NETWORKS is under no obligation or duty to verify the authenticity of any person who performs transactions through the use of a valid or the Participant's User ID / Password. PALO ALTO NETWORKS does not accept any liability for acting under any instructions, including (without limitation) any credits or debits made to a Participant's account, placed by another individual using the Participant's User ID / Password.
   12. The Participant agrees to be liable for all transactions made pursuant to the use of the Participant's User ID / Password with or without the Participant's knowledge or consent.

4. Limited Redemption Accounts

   1. Limited Redemption Accounts are accounts created by a Participant for Participant’s authorised representatives (“Participant Representative(s)”) solely for the purpose of making redemptions. For the avoidance of doubts, Participant specifically agrees that any redemption of points by a Limited Redemption Account created by that Participant is only on behalf of the Participant.
   2. Participant confirms that only Participant Representatives who are employed by or under contracts with a Participant enrolled in the Program will operate a Limited Redemption Account.
   3. The Participant will subsequently assign points to Limited Redemption Accounts utilizing the Program online system.
   4. Participant confirms the following:
      1. It will not open Limited Redemption Accounts for any Participant Representatives who are prohibited from utilizing such accounts;
      2. All Participant Representatives authorized by the Participant to operate Limited Redemption Accounts will be a legal resident of the country of the Participant throughout the term of the Program.
      3. Participant will, in its contracts with the relevant Participant Representative, require such Participant Representative to create a password and safeguard the password and shall adhere to any procedural, security and other requirements relating to its use.
      4. As between PALO ALTO NETWORKS and Participant, Participant will remain responsible for the security of any User ID and Password for a Limited Redemption Account created by that Participant. Participant may, in its contracts with the relevant Participant Representative, hold such Participant Representative responsible for such security.
      5. PALO ALTO NETWORKS is entitled to act on instructions received under a Limited Redemption Account’s User ID/Password.
      6. For Limited Redemption Accounts, PALO ALTO NETWORKS is under no obligation or duty to verify the authenticity of any person who performs transactions through the use of a valid User ID / Password. PALO ALTO NETWORKS does not accept any liability for acting under any instructions, including (without limitation) any credits or debits made to a Limited Redemption Account, placed by an unauthorized person.
      7. The Participant agrees to be liable for all transactions made to pursuant to the use of correct User ID/Password information for a Limited Redemption Account created by that Participant.

5. Termination of the PALO ALTO NETWORKS Turbo Rewards Program

   1. PALO ALTO NETWORKS reserves the right to cancel, revise or suspend this Program or the Terms and Conditions at any time it deems necessary without notice. PALO ALTO NETWORKS may (but shall not be obliged to) give advance notice to the Member in the manner it deems appropriate in the event it decides to cancel, revise or suspend the Program or the Terms and Conditions.
   2. Termination of Program will take effect on the date stated in the notice (where it has been given) and the Participant must use any remaining Points within one (1) month from the date stated in the notice. No redemption of Rewards shall take place after that date and no new Points shall be issued during this period notwithstanding that the Participant may have sold new eligible Services to its customers.

6. Redemption of Rewards

   1. The Participant may use unexpired Points to redeem Rewards in accordance with prevailing offers or programs. Points will be utilized on a first-in-first-out basis. Redemption of Rewards is subject to the Participant having sufficient Points and is also subject to stock availability, which will be based on a first-come-first-serve basis.
   2. Redemption of Rewards can be done online via the Program Website by the Participant.
   3. Rewards redeemed shall be delivered to a designated address in accordance to the company address given by Participant during the Program registration. No delivery will be made to a P.O. Box address.
   4. After verification and processing of the Reward Request, the delivery of Rewards will take approximately twenty-one (21) business days (hereinafter called the "Delivery Period"). In cases where Reward items are not available from the vendor at the time of redemption and the Participant is unwilling to accept an alternative Reward item in substitution, the Delivery Period may be extended subject to availability of such items from the respective merchants. Any such extension will be communicated to the Participant by the Program.
   5. If a prepaid rewards card is available in a given country, the card will be a choice on the Program Website catalogue at the time of redemption. Prepaid rewards cards may include their own terms and conditions of use, which will be sent to the party redeeming rewards along with their prepaid rewards cards.
   6. Rewards redeemed by the Participant cannot be exchanged for cash, revoked or cancelled by the Participant nor any claim for cash refund entertained.
   7. In the event the Rewards involve travel packages or travel tickets, the selected Participant shall be responsible for procuring and paying the cost of all necessary documents and procedures in order to travel, including but not limited to passports, visas, taxes and any other travel documents. All travel arrangements relating to the Rewards are subject to availability.
   8. The Participant is advised to examine the Reward item upon delivery. In the case of Vouchers, if the details in the Voucher are incorrect, it must be returned to the courier company within ONE (1) week of receipt of the Voucher. In the case of faulty, damaged and/or defective goods, the Reward must be returned by the Participant at the Participant's own cost in its original packaging to the delivery person or the merchant within ONE (1) week from the date the Participant (a) received the Reward item or (b) collected the Reward item, as the case may be.
   9. Installation of any electrical or electronic goods redeemed shall be the Participant's sole responsibility and at the Participant's own cost.
   10. All Rewards are subject to availability and any restriction may apply as to where and when the Rewards may be redeemed. PALO ALTO NETWORKS reserves the right, at its sole discretion, to discontinue an item or to substitute a similar item of equal value at any time without notice prior to that item being redeemed. PALO ALTO NETWORKS provides no guarantee that any Rewards will remain available for the entire term of the Program.
   11. Reward shipments can only be made to the Participant’s country of registration.
   12. PALO ALTO NETWORKS will not be held responsible for any problems regarding merchandise, trips or other uses of the prepaid rewards cards.

7. Points deduction and validity

   1. Each Point awarded will be valid for ONE (1) year after the date of it is awarded.
   2. When redeeming Rewards, PALO ALTO NETWORKS will deduct the Points earned by date order so that the earliest accumulated Points will be deducted first.
   3. PALO ALTO NETWORKS may, at its sole determination, deduct from Participant's remaining Points:
      1. Any Points suspected to be fraudulently recorded or earned by the Participant;
      2. Any Points recorded in error;
      3. Any Points relating to a transaction, which has been cancelled.

The following Sections contain General Terms and Conditions.

8. Changes in the Program

   1. PALO ALTO NETWORKS reserves the right to audit, terminate, suspend, amend, modify, revoke or cancel the Program, including (without limitation) the value of the Rewards, the earning or claiming of Rewards or eligibility criteria, in whole or in part, for any reason at any time without prior notice. PALO ALTO NETWORKS will act reasonably in communicating with Participants through email and the Program Website in the event of any changes to the Program. Without limiting the foregoing, in addition, if for any reason the Program is not capable of running as planned, including due to fraud, foul-play, infection by computer virus, bugs, tampering, technical failures, human error or any other causes beyond the control of PALO ALTO NETWORKS that corrupt or affect the administration, security, fairness, or integrity of the Program, PALO ALTO NETWORKS reserves the right in its sole discretion, to cancel, terminate, modify or suspend the Program. In such event, PALO ALTO NETWORKS reserves the right if feasible to judge and award Rewards as provided herein from among the eligible entries or transactions received or closed up to the time of the impairment.
   2. PALO ALTO NETWORKS reserves the right to cancel or modify this Program as determined by PALO ALTO NETWORKS in its sole discretion. Any modification of these Terms and Conditions shall be communicated to the Participants by regular mail or e-mail or by posting on the webpage on which the Program is first posted.
   3. PALO ALTO NETWORKS may at any time or times without notice to a Participant cancel Rewards (without liability to the affected Participant) or set off any Participant’s liability under or relating to these terms and the Program to PALO ALTO NETWORKS against any liability of PALO ALTO NETWORKS to the Participant (in either case howsoever arising whether in contract, tort (including negligence), breach of statutory duty or otherwise, and whether any such liability is present or future, liquidated or unliquidated). Any exercise by PALO ALTO NETWORKS of its rights under this clause shall be without prejudice to any other rights or remedies available to PALO ALTO NETWORKS.
   4. PALO ALTO NETWORKS reserves the right to suspend or exclude a Participant from participating or continuing to participate in the Program if:
      1. In its reasonable opinion the Participant materially breaches these Terms and Conditions;
      2. In its reasonable opinion, the Participant’s conduct is inconsistent with the object and intent of the Program and/or the Terms and Conditions.
   5. PALO ALTO NETWORKS may in its reasonable discretion cancel all Rewards that have accrued to the Participant if the right to participate in the Program is suspended or excluded.
   6. Rewards are not refundable, replaceable, or transferable for cash, credit, or other rewards under any circumstances. Lost, stolen or mutilated vouchers/stored value cards will not be replaced. Rewards earned under the Program may not be re-sold, bartered or exchanged for other goods or services except as stated on the Reward. All Rewards are subject to availability.

9. Participants Responsibilities

   1. Participants shall keep full, true, and accurate records and accounts, in accordance with generally-accepted accounting principles, of each Service purchased and deployed or distributed, by serial number, including information regarding Software usage and export or transfer.
   2. Participant shall provide reasonable assistance to enable PALO ALTO NETWORKS to audit the deployment of PALO ALTO NETWORKS Services.
   3. If required by the Program, in order to claim the Program Reward, Participant must submit Participant’s claim form together with the following supporting documents to PALO ALTO NETWORKS, within the timeframes specified in the Program Terms and Conditions or, if no deadline is specified, no later than thirty (30) days from the date of Participant’s submission of the Point of Sale (POS) Information to PALO ALTO NETWORKS:
      1. Serial numbers of the relevant PALO ALTO NETWORKS Products;
      2. Program deal tracking number allocated by PALO ALTO NETWORKS must be provided in the POS report
      3. Such other supporting documents or information as may be required by PALO ALTO NETWORKS from time to time.
   4. Any attempt by any Participant and/or Participant’s personnel to deliberately undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an incident occur, PALO ALTO NETWORKS reserves the right to seek damages from any such Participant and/or Participant’s personnel to the fullest extent permitted by law.
   5. (PALO ALTO NETWORKS shall not be liable to any Participant or any other person for failure to supply the Reward or any part thereof, by reason of the Reward becoming unavailable or impracticable to award, or for any force majeure event, technical or equipment failure, terrorist acts, labor dispute, or act/omission of any kind (whether legal or illegal), transportation interruption, civil disturbance, or any other cause similar or dissimilar beyond PALO ALTO NETWORKS’ control. Neither PALO ALTO NETWORKS, nor its employees, officers, directors, agents, contractors, representatives, affiliates, shall assume any responsibility whatsoever for failed, partial or garbled computer transmissions; technical failures of any kind, including, but not limited to electronic malfunctioning of any network, hardware, or software or electronic; the incorrect or inaccurate capture of entry or other information; the failure to capture any such information; or human error, theft, loss, destruction or damage to entries, or other factors beyond its reasonable control.

10. Compliance with the Laws

    1. Participants shall be responsible for compliance with any and all laws, rules, regulations, employment, contractual limitations, and employer’s policies regarding any Participant’s eligibility to participate and/or receive Reward(s) in this Program. If any Participant is participating in violation of the Participant’s policies, that Participant may be disqualified from this Program and/or from receiving the Rewards. PALO ALTO NETWORKS disclaims any and all liability or responsibility for disputes in law, or arising between any Participant and Participant’s personnel related to this matter.
    2. PALO ALTO NETWORKS reserves the right to disqualify any Participant from participation in the current Program and/or any future reward program campaign or program, and cancel (without any liability to the affected Participant) all associated rewards if PALO ALTO NETWORKS determines, at its sole discretion, that the Participant participation in the Program, or receipt of a reward, is in violation of the Program Terms, or if the Participant is ruled to be ineligible or the receipt of a reward or the Program itself violates the governing law of the Agreement and/or the laws of the country in which the Participant normally resides and works or operates as well as the laws of the country in which the Participant is incorporated and operates.
    3. Likewise, PALO ALTO NETWORKS reserves the right (i) to disqualify and cancel (without any liability to the affected Participant) all associated rewards of any Participant PALO ALTO NETWORKS suspects of fraud or other unlawful conduct in implementing the Program or (ii) to disqualify and cancel (without liability to the affected Participant) all associated rewards of any Participant who PALO ALTO NETWORKS believes has purchased products in violation of its PALO ALTO NETWORKS’ Channel Partner Agreement. At a minimum, that Participant’s account will be frozen during the review period and no activity will be allowed to transact against it.

11. Tax Provisions

    1. The awarding of Rewards are granted exclusively to the Participants and not to Participant Representatives or any other individual irrespective of whether the criteria is met by Participant Representatives or any other individual. The Participant acknowledges that these Rewards may be treated as taxable income and may be considered direct compensation for the purposes of taxation, national insurance or social security contributions (or equivalent taxes or social charges applicable under local law). Participants are solely responsible for any federal, state, provincial taxes, social security, national insurance contributions, social charge or other taxes that may be imposed as a result of receiving Rewards under the Program and the Participants will indemnify PALO ALTO NETWORKS for any taxes (whether direct or indirect or otherwise) that PALO ALTO NETWORKS becomes liable for as a result of the Participant being provided with Rewards pursuant to this Program. All tax and legal obligations on Participant Representatives related to the Rewards are the sole responsibility of the Participant.
    2. Participants acknowledge and agree that PALO ALTO NETWORKS may be obliged under applicable local laws to report to the Participant’s local tax authorities (or analogous authority), information relating to the Participant’s participation in the Program, including without limitation, the Rewards accumulated. Liability to such taxation or social charges is the sole responsibility of the Participant, and PALO ALTO NETWORKS gives no warranty and accepts no responsibility as to the taxation treatment of the Program, including without limitation, the accumulation of gifts.

12. Copyright Provisions

    1. Copyright Ⓒ 2019 PALO ALTO NETWORKS Systems, Inc. All rights reserved. PALO ALTO NETWORKS, PALO ALTO NETWORKS Systems, and the PALO ALTO NETWORKS Systems logo, are registered trademarks or trademarks of PALO ALTO NETWORKS Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word ‘partner’ or ‘channel partner’ does not imply a partnership relationship between PALO ALTO NETWORKS and Participant and/or any other company.
    2. The design and content of the Program, the Program Website, any related materials, services and software (including but not limited to text, sound, photographs, graphics or other material contained in the Program communications, advertisements or messages, whether by PALO ALTO NETWORKS or PALO ALTO NETWORKS’ advertisers or channel partners) are protected by copyrights, trademarks, service marks, patents and/or other intellectual property rights and laws, and their use is permitted only as expressly authorized by PALO ALTO NETWORKS or as required by law.

13. Limitation of Liability

    BY ENTERING AND/OR ACCEPTING A REWARD, PARTICIPANTS AGREE THAT PALO ALTO NETWORKS, ITS SUBSIDIARIES, AFFILIATES, AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS, WILL HAVE NO LIABILITY WHATSOEVER FOR, AND WILL BE HELD HARMLESS BY PARTICIPANT FOR ANY LIABILITY FOR ANY INJURY, LOSS OR DAMAGES OF ANY KIND TO PERSONS (INCLUDING DEATH OR DISABILITY), AND/OR PROPERTY, DUE IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF THE REWARD OR PARTICIPATION IN THE PROGRAM. NOTHING IN THESE TERMS SHALL AFFECT A PARTY’S LIABILITY FOR FRAUD, BODILY INJURY OR DEATH.

14. Additional Clauses

    1. References to years and quarter are with based on PALO ALTO NETWORKS’ financial year and corresponding quarters.
    2. PALO ALTO NETWORKS’ calculation and/or evaluation of discount/rebate/reward eligibility are final and determined in PALO ALTO NETWORKS’ absolute discretion and will be based on information available to and in possession of PALO ALTO NETWORKS at the relevant time.
    3. PALO ALTO NETWORKS reserves the right and you agree to allow PALO ALTO NETWORKS to audit all Participant claims and request supporting documentation.
    4. These terms contain all the terms agreed between the parties regarding its subject matter and supersedes any prior agreement, understanding or arrangement between the parties, whether oral or in writing. No representation, undertaking or promise has been given nor shall be taken to have been given or be implied from anything said or written in negotiations between the parties prior to accepting these terms. Neither party has relied on any prior representations, undertakings or promises and the parties hereby waive any right, claim or remedy which they might otherwise have had in relation to them.
    5. The submission of false, incomplete, or misleading claims in connection with the Program may constitute fraud.
    6. Nothing under this program and the present terms and conditions shall be construed as setting minimum purchase requirements.
    7. Choice of Law and Jurisdiction. With respect to Participant, the Choice of Law and Jurisdiction provisions incorporated in the Resale Agreement shall apply to these terms and to the Program.
       Personal Information: Sponsor may collect personal data about entrants online, in accordance with its privacy policy and as may be more specifically set forth in these Official Rules. Please review these Official Rules and Sponsor’s privacy policy at www.paloaltonetworks.com. By participating in the Program, entrants hereby agree to Sponsor’s collection and use of their personal information and acknowledge that they have read and accepted these Official Rules and Sponsor’s privacy policy.
    8. Severability: If any provision of these terms is found to be illegal, invalid or unenforceable under any applicable law, such provision shall, insofar as it is severable from the remaining terms, be deemed omitted from these terms and shall in no way affect the legality, validity or enforceability of the remaining terms.